Therapy Dog tag on Irish Setter with red no-pull dog harness

Just In! Our Custom Reflective No-Pull Dog Harness

We're thrilled to share this must-have for pet owners—a reliable, fun, and safe accessory for every walk!

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Why Veterinarians Recommend Dog Harnesses

Unlike collars, harnesses distribute pressure evenly across a dog’s chest and shoulders, significantly reducing strain on the neck and throat. Leading veterinarians recommend harnesses as a safer, more comfortable alternative for most dogs, especially those prone to pulling or respiratory problems.

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Frequently Asked Questions

Fast Worldwide Shipping

Order Processing & Shipping Times
We process and ship all orders within 3 business days. Delivery times vary depending on location:

  • United Kingdom: 3-7 business days
  • United States & Canada: 5-12 business days
  • Europe: 7-15 business days
  • Rest of the World: 10-15 business days

If we experience high order volumes, shipments may be delayed by a few days. We will notify you via email or phone if your shipment is significantly delayed.

Shipping Carriers & Tracking
We use Royal Mail, FedEx, USPS, or CJ Packet Delivery which may vary on location to deliver your order. Tracking details will be provided once your order is dispatched.

Shipping Costs
Shipping charges will be calculated at checkout. We offer free shipping on orders over $50 (USD) where applicable.

24-Hour Customer Support

Need help? Our chatbot has all the answers about our store, products, and policies! For further assistance, our team will reply to your inquiry within 24 hours. Contact us at tarulis@outlook.com.

Payment Methods

Accepted Payment Methods

We accept:

  • Credit/Debit Cards (Visa, MasterCard, Amex, Discover)
  • PayPal, Apple Pay, Google Pay, Shop Pay
  • Other secure payment gateways (available at checkout)

Pricing & Security

  • Prices are in GBP (£) and may change without notice (confirmed orders remain unaffected).
  • Taxes and shipping fees (if applicable) are shown at checkout.
  • Payments are securely processed via SSL encryption; we do not store payment details.

Order Processing & Billing

  • Orders are processed after successful payment. Declined payments will not be processed.
  • Ensure billing details match your payment method to avoid delays.

Fraud Prevention & Refunds

  • We may verify orders for security purposes. Suspected fraudulent transactions may be canceled and refunded.
  • Orders can only be canceled before shipping. Approved refunds are processed within 10 business days.

For any payment-related inquiries, contact tarulis@outlook.com.

Return and Refund Policy

We want you to be satisfied with your purchase. If you're not happy, we offer a hassle-free return and refund process.

Returns

You have 30 days from receiving your item to request a return. Items must be unused, unopened, and in original packaging with proof of purchase. Contact tarulis@outlook.com to initiate a return.

Damaged or Incorrect Items

Report defective, damaged, or incorrect items within 48 hours of delivery for a replacement or refund at no cost.

Non-Returnable Items

  • Opened perishable goods
  • Custom/personalized items
  • Personal care products
  • Hazardous materials
  • Gift cards & sale items

Exchanges

Return the original item and place a new order for a replacement.

Refunds

Approved refunds will be processed within 5-10 business days to your original payment method. If you haven't received it after 15 business days, contact us.

EU 14-Day Cooling-Off Period

EU customers can return items within 14 days for any reason. Items must be unopened and in original packaging. Return shipping is the customer’s responsibility unless the item is faulty.

For any questions, email tarulis@outlook.com.

For details on our return and refund policy,click here.